Terms & Conditions
Last updated: January 2025
These Terms & Conditions govern your use of the Moncures website and the purchase of products from us. By accessing our website or placing an order, you agree to the terms outlined below.
1. About Us
Moncures is a UK-based Men's grooming brand providing products designed for face, hair, beard, and body care.
For enquiries, contact: business@moncures.co.uk
2. Use of Our Website
By using this website, you agree to:
- Use the site lawfully and respectfully
- Provide accurate information when placing orders
- Not misuse or attempt to disrupt the website or services
We reserve the right to restrict access if misuse is suspected.
3. Products & Availability
We aim to ensure product descriptions, pricing, and availability are accurate. However:
- Product availability may change without notice
- Packaging or formulation updates may occur over time
- Colours and product appearance may vary slightly due to screen differences
We reserve the right to discontinue products at any time.
4. Orders
When you place an order:
- You confirm all information provided is accurate
- Orders are subject to acceptance and availability
- We may decline or cancel orders in cases of suspected fraud, pricing errors, or stock issues
You will receive confirmation once your order is accepted and processed.
5. Pricing & Payment
All prices are listed in GBP (ยฃ) and include applicable UK taxes where required.
Payment must be received before orders are dispatched. Payments are processed securely via third-party payment providers, and Moncures does not store full payment details.
6. Shipping
Delivery times and shipping information are outlined on our Shipping & Returns page. Delivery estimates are not guaranteed and may be affected by courier delays or peak periods.
Customers are responsible for ensuring delivery details are correct at checkout.
7. Returns & Refunds
Returns and refunds are governed by our Shipping & Returns Policy, which forms part of these Terms.
Due to hygiene considerations, opened grooming products cannot usually be returned unless faulty.
8. Product Use
Moncures products are designed for external grooming use only.
Customers should:
- Follow usage instructions
- Discontinue use if irritation occurs
- Review ingredient lists if allergies or sensitivities are known
Moncures is not liable for misuse of products.
9. Intellectual Property
All website content - including branding, images, text, logos, and product materials, belongs to Moncures and may not be copied, distributed, or reproduced without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Moncures is not liable for:
- Indirect or consequential losses
- Website interruptions beyond our control
- Delays caused by shipping carriers
Nothing in these terms excludes liability where it would be unlawful to do so under UK law.
11. Privacy
Personal information is handled according to our Privacy Policy, which explains how we collect and use data.
12. Changes to These Terms
We may update these Terms & Conditions periodically. Updated terms will appear on this page with a revised date.
Continued use of the website indicates acceptance of updates.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be handled within UK courts.
14. Contact
For questions regarding these Terms: